Other Reviews

Obviously my fellow diners were just as irate as myself. Here are a couple of reviews that have been written.



Yet another reminder why you should definitely avoid El Castellano Shibuya.

From the New York Times

I truly wish I could have this article translated and posted to that horrible El Castellano. They (the restaurant and in particular that nasty waiter) broke almost each and every one of the cardinal rules of good (and sensible) service.

かれはぶれい - エル・カステリャーノ - 渋谷

I managed to get a screen shot of the ぶれいな (RUDE) waiter.

What's with the facial fuzz dude?

This is the waiter! エル・カステリャーノ - 渋谷

あった！

I have found a video of that horrid waiter! He's towards the beginning of this video/advert, in a black pinafore, holding up a jug and a bottle. Don't be deceived by his apparent friendliness in this video. It's all for the cameras. In real life, he's a terror and should not be working in the service industry.

Take a look:

http://www.tokyo.to/Videos/Elcastellano.swf

Why this blog?

When the rude and ill natured waiter of El Castellano's would not stop yelling and berating my party and I, I promised him that I would ensure I would write about my experience on the internet and so being true to my word, this blog was created.

Sucked in to El Castellano in Shibuya!

If you can't handle the heat, get out of the kitchen

After our harrowing ordeal at the hands of the supposed "staff" of El Castellano in Shibuya, one of our party commented that perhaps the staff seemed harrassed by our party and incessantly asked for the number of pax because they are a smaller establishment. Point taken. However, being a regular patron of smaller establishments (for which I have somewhat a penchant for), I can truly say that no other experience has come close to the disdain for which my party and I were subjected to the Friday before last at El Castellano. In fact, one of the main reasons I enjoy smaller restaurants is because of the hospitality and warm nature of their staff.

I can only come to the conclusion that El Castellano should not be in the restaurant business if they are unable to handle serving patrons (that is what they are there to do).

エル・カステリャーノ - 渋谷

I seriously have to question how 30 Spanish meatballs can cost ￥10,000. Can someone please explain this? Could this be El Castellano's attempt at creative, on-the-spot pricing?

El Castellano in Shibuya, Tokyo is a rip-off establishment. Make sure you take oodles of ￥￥￥ with you if you decide to go (though with zillions of other amazing restaurants in Tokyo, why on earth would anyone want to go there?).